One day, in person, for records access officers and records supervisors who need to hit the ground running. A working overview of the Massachusetts Public Records Law, an in-depth look at the exemptions that matter most to public safety, real examples of how to use them, and practical strategies for handling the requests that actually come through the door.
BUILT FOR THE PEOPLE WHO ANSWER THE REQUESTS
Hit the ground running.
You leave knowing what a public record is, which exemptions apply to public safety and how to use them, how to write a response that holds up, and what to do when a request is unclear, voluminous, or difficult. Every attendee takes home the PDF Guide to Public Records for Massachusetts Public Safety Personnel (2026 Edition), including several sample forms.
TOPICS COVERED:
- Public Records Core Concepts
- The Role of the Records Access Officer
- Requests and Requestors
- Responding to Requests
- Extensions of Time
- Charging Fees
- Appeals and Violations
- Records Management
- Exemptions
- Crafting Responses and Petitions
- and more
Not sure which Public Records course is best for you? Here are your options:
