Who should attend? Chiefs, command staff, and supervisors of all ranks and experience levels, (as well as those hoping to become supervisors).
COURSE DESCRIPTION
This training was created as a follow-up to Chief Glidden’s Bulletproof Leadership training and is based on his popular weekly Bulletproof Leadership Tips that address a variety of difficult employees and unacceptable behaviors with practical strategies for requiring accountability and improving performance. Strategies are also provided to help keep good employees from becoming your next problem employee.
At the conclusion of this training, participants will be able to:
- Become better at managing difficult employees—and yourself
- Create a work environment where motivation can flourish
- Effectively address workplace rumors and stop gossip
- Help indecisive employees make decisions
- Establish a “No Jerk Rule” to develop a more positive workplace
- Reduce the use of sarcasm by subordinates
- Address workplace saboteurs, chronic complainers, and other toxic behaviors
- Effectively deal with angry employee outbursts
- Reduce workplace negativity
- Develop employee engagement strategies
- Learn the importance of addressing mistakes
- Learn how to manage your own emotions and behaviors
- Effectively manage up the chain of command
- Develop creative ideas for recognizing good work
- Become more resilient and move forward after your own mistakes or failures