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This First Line Supervisors course equips participants with essential skills to lead effectively in today’s complex public safety environment. The training covers practical tools and strategies to enhance leadership capabilities and foster a thriving team.
This First Line Supervisor course contains:
- Reducing stress and understanding burnout (practical skills on how to fill your tank)
- What makes a good leader
- Interview techniques (how to have that difficult conversation with a staff member)
- Stepping up – dealing with Imposter Syndrome
- Practical people techniques for managing personnel interactions
- On the spot decision making. A bad idea is better than no idea (do something instead of doing nothing)
- Taking responsibility and owning the outcome
- Constructive criticism
- Unconscious bias
- Achieving increased productivity in personnel
- Retaining good staff
- Managing PTSD and moral injury
Who should attend?
- First Line Supervisors